This is where you will get the answer to your most common queries. You are always welcome to contact us either by mail or phone to clarify and ask more details.
Where are support professional” located?
Support Professionals are based in the Bangalore, India.
Is this coverage effective with start date?
Absolutely. Once you have purchased “My Support Pro” service, your service starts once we confirm you back with start date.
Do I have a limited number of service call session?
No. You can call and initiate service session as often as you need. However, the service call should be genuine and not unnecessary repetitive.
How does the support session works?
Remote support means helping you at your place from our office location through Internet connection and phone(if necessary) at both place. It does not involve any movement of either you or our employee.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.